1. Information We Collect
When you use Ginie.io, we collect:
- Account information: Email address and name (via Clerk authentication)
- Payment information: Processed securely by Polar.sh — we never store your card details
- Usage data: Video prompts, generated content, and platform usage statistics
- Technical data: Browser type, IP address, and device information for analytics
2. How We Use Your Information
- To provide and improve our video generation services
- To process payments and manage your subscription
- To communicate with you about your account and service updates
- To analyze usage patterns and improve platform performance
3. Third-Party Services
We use the following third-party services that may process your data:
- Clerk — Authentication and user management
- Polar.sh — Payment processing (Merchant of Record)
- Google Analytics — Website analytics
- Cloudflare — CDN and security
- AI providers (ElevenLabs, HeyGen, etc.) — Video and voice generation
4. Data Retention
We retain your account data for as long as your account is active. Generated videos are stored for 30 days after creation. You can request deletion of your data at any time by contacting us.
5. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent for data processing
6. Cookies
We use essential cookies for authentication and analytics cookies (Google Analytics) to understand how our platform is used. You can disable analytics cookies in your browser settings.